This notice explains how CrossCountry Accountants uses personal information. We are the controller of the information you give us through this website and when you contact us.
Who we are
CrossCountry Accountants, Turner Business Centre, Suite 20, Greengate, Middleton M24 1RU. You can contact us at info@crosscountry-accountants.co.uk or on +44 7498 913705.
What we collect
- Details you send us through our forms, by email, phone or WhatsApp, such as your name, email address, phone number and what you need help with.
- Information about your business and tax affairs, if you become a client.
- Basic technical information that our website host records when you visit, such as your IP address and browser type.
Why we use it
- To reply to your enquiry and send you a quote.
- To provide accountancy and tax services if you become a client, including dealing with HMRC and Companies House on your behalf.
- To meet our legal and regulatory duties, such as keeping records and anti-money laundering checks.
Our legal bases are your request to take steps before a contract, performing a contract with you, our legal obligations, and our legitimate interest in running and securing our business.
Who we share it with
We share information only where needed to do the work, for example with HMRC, Companies House, our client portal provider, our software providers and our website host. We do not sell your information.
How long we keep it
We keep enquiry details for as long as is needed to deal with your enquiry. Client records are kept for as long as the law and our professional duties require.
Cookies
This website does not use advertising or analytics cookies.
Your rights
You can ask us to see, correct or delete your information, to restrict or object to how we use it, or to move it elsewhere, subject to legal limits. Contact us using the details above. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Last updated: 10 November 2026.
