Questions? Straight answers.
The things people ask us most, answered in plain English.
What does CrossCountry Accountants do?
We look after accounts, tax, payroll and advice for limited companies, sole traders, landlords and individuals, and deal with HMRC and Companies House on your behalf.
Who will look after my accounts?
You have one dedicated accountant who knows your business, so you are not explaining things from scratch every time you get in touch.
Do I need to visit your office?
No. We work by phone, WhatsApp, email and our client portal. If you would like to meet, please contact us in advance to book an appointment so a team member can host you.
How can I contact you?
Call or WhatsApp us on +44 7498 913705, or email info@crosscountry-accountants.co.uk. We are available Monday to Friday, 09:00 to 18:00, and on Saturdays by appointment.
How much do you charge?
Packages start from £12.50 a month for sole traders, £12.50 for landlords, £20 for Making Tax Digital and £35 for limited companies. No VAT is charged. Your exact price depends on your turnover, and our instant quote shows it in minutes.
How do I get a quote?
Use our instant quote tool, schedule a 15-minute call, or message us on WhatsApp. We will send a clear written quote with no obligation.
Can I add a single service to a package?
Yes. If something you need is not in a package, we can add any single service to it. Ask us and we will include it in your written quote.
Can you take over from my current accountant?
Yes. We contact your previous accountant, set up HMRC authorisation and take over from there. You can read how it works on our Switch to us page.
Can I change accountant part-way through the year?
Yes. We look at where things stand and what is due next, then take over from there.
Do I have to verify my identity with Companies House?
Yes, if you are a director or a person with significant control of a company. New directors verify before they are appointed, and existing directors confirm it when their company files its next confirmation statement. Our guide explains the steps.
When is my Self Assessment return due?
Paper returns are due by 31 October after the end of the tax year. Online returns, and any tax you owe, are due by 31 January after the end of the tax year. The tax year ends on 5 April.
What is Making Tax Digital and does it affect me?
Making Tax Digital for Income Tax means keeping digital records and sending quarterly updates to HMRC. It applies to sole traders and landlords with qualifying income over £50,000 from April 2026, over £30,000 from April 2027 and over £20,000 from April 2028. Our guide explains who has to join and when.
No questions match your search. Please contact us and we will help.
Ready to talk about your accounts?
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