Welcome to the Legal Information and Privacy Policy of Step Accounting and Taxation Limited T/A CrossCountry Accountants . Company Registration Number 14957997. Registered in England and Wales. By continuing to explore and use this website, you agree to comply with the following terms and conditions, which, together with our privacy policy, govern our relationship with you. If you do not agree with any part of these terms and conditions, please refrain from using our website.

Website Usage Terms

Your use of this website is subject to the following terms:
The content on the pages provides general information and may change without notice.
Material on this website is either owned by us or licensed to us. Reproduction is prohibited except in accordance with the copyright notice.
Trademarks on this website, not owned or licensed by us, are duly acknowledged.
Unauthorised use may result in a claim for damages and/or be considered a criminal offence.
Your use of this website and any dispute arising is subject to the laws of England, Northern Ireland, Scotland, and Wales.

Protecting Your Privacy

We highly value your privacy. It is imperative for us to clearly articulate how we collect, use, and safeguard your information during your use of our website.

Information We Collect

We collect the following information:
Name
Contact information
Other information pertinent to general website performance metrics
Quotes, engagement and information on our business relationship with you

How We Use Your Information

We collect and employ your information for:
Internal record-keeping
AML, due diligence & ID checks
Conducting market research
Sales & Services
Enhancing products & services
Careers & opportunities

Security Measures

We are unwaveringly committed to ensuring the security of your information. We employ suitable physical, electronic, and managerial procedures to thwart unauthorised access or disclosure.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, and to comply with legal and regulatory requirements. Typically, this will be 7 years after the end of the client relationship.

Cookies:

Our website uses cookies for:
Analysing web traffic
Personalising your experience
Monitoring pages for statistical analysis

You can:

Accept cookies via your browser settings
Adjust settings to your preference.
Where cookies are not strictly necessary, we will request your consent before placing them on your device. You can manage your preferences via your browser or cookie settings.

Controlling Your Personal Information

You have the option to:
Request details of personal information under the Data Protection Act 2018 (with a small fee of administration)
Inform us of any incorrect or incomplete information for prompt correction

For any queries regarding this privacy policy, please contact us at:
Email: info@crosscountry-accountants.co.uk

This privacy policy is effective as of 06/01/2024.

All records will be kept in line with GDPR.
We reserve the right to our business operations, data management and can expect these to remain in line with industry and typical business practices.
Fees & invoice timings will be explicitly determined in our engagement letters or invoices. These can be clarified on email or call request.
We reserve the right from time to time to make fee changes to our service on review, based on the impact of rising costs.
We will keep our clients informed of any relevant changes to their service in advance.

Notice periods are 14 days on engagement, and/or 30 days from date of notice.

If you have concerns about how we handle your data, you can contact us at info@crosscountry-accountants.co.uk
You may also lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or call 0303 123 1113.

Periodic updates may occur, so we encourage you to revisit this page to stay abreast of any changes.